Korat
POS systems

Comparing POS systems with questions you can verify yourself

This is not a table where we score our competitors, because we do not own their data. It is the set of questions worth asking every vendor, with our own answers given in full — including the ones we answer no.

Search for a POS comparison and you will mostly find pages where the publisher wins every row, which helps nobody decide anything. This page does the opposite: here is a checklist you can put to every vendor identically, including us, and here are our answers to all twelve. The system is free and has no monthly fee, so we have no reason to make the table prettier than the truth.

We do not put other vendors' scores on this page. Prices and capabilities change every quarter, and a table where we guess on their behalf becomes wrong within months. Take the checklist to them and write down what they say.

The names you will meet most often in Thailand are FoodStory, Wongnai Manager, StoreHub, Loyverse and POSPOS. We have not audited their current specifications or prices, so we make no claims about them.

Twelve questions, with our answers

1. Are prices calculated on the server or on the device?
Server. place_dining_order and place_shop_order read prices, option surcharges and delivery fees from the database and discard what the client sent.
2. Is there a monthly fee?
Not for the till. Shop plans and some plugins cost money — see the plans page.
3. Is a percentage taken from sales?
No. Customer money never flows through the system.
4. Is hardware mandatory?
No. It runs in a browser, and there is an Android app.
5. Do in-store and online sales land in one ledger?
One ledger. Sales totals, best sellers and the customer list therefore cover the whole shop, not one channel.
6. How granular are staff permissions?
Per capability, decided server-side by has_capability(business_id, capability), with preset roles and per-person overrides.
7. Does multi-branch work?
Yes. The branches tile totals sales across the group and copies a whole menu to a new branch in one action.
8. Can you see profit, not just revenue?
Yes. Cost of goods sold is taken from the cost the stock was actually received at, never recomputed, and there is a menu-cost-and-margin tile.
9. Can it issue a Thai tax invoice?
No. Only VAT-registered businesses may, and there is nowhere in the system to record that registration. It issues receipts, quotations, invoices and credit notes.
10. Barcode scanners and connected scales?
Partly. Every product has a *product code* (SKU) field and the till's search box matches it, so a USB scanner that types like a keyboard works. What is missing is a scan mode that adds to the basket by itself, and sale-by-weight.
11. Receipt printers?
No driver. Receipts can be reprinted and turned into a message; there is no direct thermal-printer connection.
12. Does data stay readable if you stop paying?
Yes. After a 3-day grace period only the buttons that create new things close. Existing data is neither deleted nor hidden.
Prices calculated on the server No monthly fee for the till No percentage taken from sales No mandatory hardware In-store and online in one ledger Staff permissions per capability Multi-branch in one account Profit per bill from real cost Thai tax invoice not yet Barcode scanners and scales scan yes, weigh no Receipt-printer driver not yet Data readable if you stop paying
Our answers to all twelve questions — the three we answer no or partly are in the same picture, not left out

Three questions people forget, and regret

  1. Do orders from a customer's phone go straight to the kitchen? If they do, a stranger can put food on your pass. Here every order waits in a confirmation queue for a member of staff to accept or reject it.
  2. Is the table QR a table number or a token? A QR that is just a table number can be photographed and used from home. Here the session is opened by staff and carries a single-use token.
  3. What happens when the internet drops at peak? Ask every vendor this, us included. This system works over the network, so a shop with an unreliable line needs a backup connection. We do not claim a full offline mode.

Compare by trade, not in the abstract

"Best POS for a restaurant" and "best POS for retail" have different answers because they fail in different places. Restaurants fail on modifiers and the kitchen queue; retail fails on stock and variants. All 103 back-office modules are listed on the business console page. The details are on buffet, grocery and cafe, and the money is on what a POS costs.

Frequently asked questions

Why is there no head-to-head table against FoodStory or StoreHub?

Because we have not audited their current specifications and prices. Scoring somebody else's product without evidence is making a competitor look bad with numbers we cannot stand behind.

What this page gives instead is twelve questions you can ask all of them identically, with our own answers to every one — including the three that are no.

Can one system serve both a restaurant and a retail shop?

Yes, and here it genuinely is one core. The business type chosen at sign-up decides which tiles the console assembles: a restaurant gets the kitchen display and tables, retail gets the till and stock.

Which questions does Korat answer no to?

Three: Thai tax invoices, sale-by-weight with connected scales, and a receipt-printer driver. All three are in the table above with the reason, not buried at the bottom of the page.

Run the twelve questions against the real thing

Open a shop in the console and check each answer yourself instead of taking this page's word for it.