KoratAll guides
Getting started
Create your business for the first time, choose a shop type, invite your team, and learn the basic roles/permissions for each person.
Orders
Orders customers place themselves through the app or website, delivery/pickup — confirm, update status, add a tracking number, or reject with a reason.
Menu / products
Your shop's product and menu catalog — names, prices, photos, categories, out-of-stock status, and discontinuing an item.
POS (counter sales)
Charge a customer standing at your counter — add items to the basket, take payment, print a receipt, deduct stock instantly.
Sales documents — quotations, invoices, receipts
How to issue a quotation, convert it to an invoice, issue a receipt, credit note, deposit invoice, and the document approval flow in the Korat business console.
Tax — VAT rate and tax ID
How to set up your shop's VAT, price-inclusive/exclusive display, tax ID, and why today's counter bills still don't charge tax.
Payment channels and refunds
How to set up the bank account/PromptPay your shop uses to receive money, and how to handle customer refund requests in the Korat business console.
Payroll — open a period, calculate, close, payslips
How to open a payroll period, calculate, close it, mark it as transferred, issue payslips, and summarize the P.N.D.1 tax filing in the Korat business console.
Financial reports — sales, cash flow, performance
How to read the 3 accounting reports in the Korat business console: sales, cash flow, and performance — plus what still isn't counted in the numbers.
Dine-in — tables · QR · kitchen · queue · buffet
Table map, opening a table, QR ordering, kitchen display (KDS), closing a bill, buffet packages, and dine-in queue tickets — how it works and where it can break, in the Korat business console.
Staff — invite · permissions · org chart · staff ID
Invite staff, set roles and permissions, org chart, staff ID cards, clock-in times, and leave — how it works and where it can break, in the Korat business console.
Inventory and purchasing
Raw materials, recipes, production orders, stock history, stock counts, purchasing, vendors, and accounts payable — how it works and where it can break, in the Korat business console.
Customers and promotions
Customer relationship management (CRM), loyalty points and membership tiers, promotions, staff tips, and shop reviews — how it works and where it can break, in the Korat business console.
Customer inbox
Customer inbox, multi-channel chat teams, handing off between teams, quick-reply templates, and calling a customer — how it works and where it can break, in the Korat business console.
Shop settings
Shop settings in the Korat business console — logo/cover photo/shop link, website and chat button, add-on plugins, shop plan, multi-language translations, and blocked customers.
Promotions
Promotions in the Korat business console — happy hour, member pricing, coupons, and free shipping over a threshold.
Shipping
Shipping in the Korat business console — carriers and tracking numbers, distance-based shipping fees, and cross-border sales.
Expense claims & commissions
Staff expense claims and sales commissions in the Korat business console — submit a claim, approve it, pay it out, and check sales with no salesperson assigned.
Training
Staff training system in the Korat business console — courses, training rounds, my history, dashboard, and certificates.
Reviews
Shop reviews and ratings in the Korat business console — see reviews confirmed from a real visit, and reply publicly.
Rooms / bookings
Manage lodging in the Korat business console — room map, room types, online booking, monthly tenants, and lease contracts.
Services / appointments
Manage service jobs in the Korat business console — customer appointments, service catalog, courses/packages, service formats, and the freelance job board.
Parking
Manage a parking lot in the Korat business console — open/close parking tickets, set price schedules, issue monthly passes, and view revenue reports.
Assets / checklists
Manage assets in the Korat business console — print QR tags, set maintenance schedules, and cleaning/inspection checklists.
Projects / automation
Manage projects and automation in the Korat business console — task boards, team checklists, and 'when this happens, do that' rules.